TERMS & CONDITIONS

This website is managed by Nutritional Sciences LTD (company number 13820779), also known as Sweet Refeel. Our registered office is located at Cooper Buildings, Sheffield Science Park, Arundel Street, Sheffield, UK, S1 2NS. In this site, "we,” "us,” and "our” mean Sweet Refeel. We provide this website, along with all information, tools, and services, to you, the user, on the condition that you accept all the terms, conditions, policies, and notices outlined here.

When you visit our site or make a purchase, you participate in our "Service" and agree to our "Terms of Service" ("Terms"). These Terms apply to all site users, including browsers, vendors, customers, merchants, and content contributors.

Please review these Terms of Service thoroughly before using our website. By accessing any part of the site, you agree to be bound by these terms. If you disagree with any part of the terms, do not access the site or use our services. Acceptance of these terms is strictly limited to the Terms of Service stated here.

Any new features or tools added to the store will also be governed by the Terms of Service. You can review the latest version anytime on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of the site after changes are posted indicates your acceptance of those changes.

The statements on this website have not been reviewed by the US Food and Drug Administration (FDA) or the Medicines & Healthcare products Regulatory Agency (MHRA). The content here is for informational use only and should not replace professional medical advice. The products listed are not designed to prevent, cure, treat, or diagnose any disease or illness.

Always consult your doctor before beginning any new diet, exercise, or supplement regimen. Consult your doctor if you suspect a negative reaction. If you experience adverse side effects after using any product from this website, stop use and speak to your doctor.

By accepting these Terms of Service, you confirm that you are of legal age in your country, or that you meet the legal age in your state or province and have granted permission for your minor dependents to use this site.

You must not use our products for illegal or unauthorized purposes, and you must comply with all applicable laws in your jurisdiction, including copyright laws, when using the Service.

You must not send any worms, viruses, or destructive code.

Any breach or violation of these Terms will lead to an instant termination of your Services.

We reserve the right to deny service to anyone at any time for any reason.

You acknowledge that your content (excluding credit card details) may be transferred unencrypted and could (a) traverse multiple networks; and (b) be modified to meet technical requirements of connecting networks or devices. Credit card details are always encrypted during network transfers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, its use, access, or any contact on the website through which the service is provided, without our express written permission.

The headings in this agreement are for convenience only and do not limit or impact these Terms.

We do not guarantee the accuracy, completeness, or timeliness of the information on this site. The content is for general information purposes only and should not be your sole resource for decisions. Always consult primary, more accurate, and up-to-date sources. Using this site's material is at your own risk.

This site may include historical information, which is provided for reference only and may not be current. We reserve the right to change this site's content at any time but are not obliged to update it. You agree it is your responsibility to check for updates to our site.

Product prices may change at any time without prior notice.

We may modify or discontinue the Service (or any part of it) at any time without notice.

We are not responsible to you or any third party for any changes, price adjustments, suspensions, or discontinuations of the Service.

Some products or services are exclusively available online through our website. Limited quantities apply, and returns or exchanges are subject to our Return Policy.

We've strived to accurately present the colors and images of our products as they appear in-store. However, we can't ensure your monitor's color display will be precise.

We reserve the right, but are not required, to restrict the sale of our products or Services to any individual, geographic area, or jurisdiction, and may do so selectively. We may also limit the quantities of products or services offered. All product descriptions and pricing are subject to change without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer on this site is void where prohibited by law.

We do not guarantee that the quality of any products, services, information, or other materials you purchase or obtain will meet your expectations, or that any errors in the Service will be fixed.

We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel quantities per person, household, or order. These restrictions may apply to orders using the same customer account, credit card, and/or billing or shipping address. If we alter or cancel an order, we may notify you via the e-mail, billing address, or phone number provided when the order was made. We also reserve the right to restrict or prohibit orders that, in our judgment, seem to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all transactions at our store. You also agree to promptly update your account details, including email address and credit card information, so we can complete transactions and reach you if necessary.

For further details, review our Returns and Refund Policy.

We may offer you access to third-party tools that we neither oversee nor control.

By using these tools, you understand and accept that they are provided "as is" and "as available," without warranties, representations, or conditions of any kind, and without endorsement. We bear no responsibility for any issues arising from or related to your use of optional third-party tools.

Using optional tools from the site is at your own risk and discretion. Make sure you understand and approve the terms set by the third-party providers.

In the future, we might introduce new services and features on the website, including new tools and resources. These additions will also be governed by these Terms of Service.

Our Service may offer content, products, and services that include third-party materials.

Links on this site may lead you to non-affiliated third-party websites. We do not evaluate their content or accuracy and are not liable for any third-party materials, websites, or any associated products or services.

We are not responsible for any harm or damages from buying or using goods, services, resources, content, or any transactions with third-party websites. Review the third-party's policies and practices carefully and ensure you understand them before making any transactions. Direct complaints, claims, concerns, or questions about third-party products to the third-party.

If you send us any submissions (e.g., contest entries) upon our request or share creative ideas, suggestions, proposals, plans, or other materials unsolicitedly (collectively referred to as 'comments') through any means—online, email, postal mail, etc.—you consent to our unrestricted rights to edit, copy, publish, distribute, translate, and use those comments in any medium. We are not obligated to (1) keep any comments confidential; (2) compensate you for any comments; or (3) respond to any comments.

We reserve the right, but are not obligated, to monitor, edit, or remove content we deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, objectionable, or in violation of any party's intellectual property or these Terms of Service.

You agree that your comments won’t infringe on any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Additionally, you agree your comments will not include libelous, abusive, obscene, or otherwise illegal content, nor contain any viruses or malware that could harm the Service or related websites. You must not use a false email address, impersonate others, or mislead us or third parties about the origin of your comments. You are fully responsible for the comments you post and their accuracy. We do not take responsibility nor assume liability for comments posted by you or others.

Your personal information submitted through the store is protected by our Privacy Policy.

Sometimes, our site or Service might include typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct these errors and update or change information, or cancel orders if any details in the Service or on related websites are inaccurate at any time without prior notice (including after you've placed your order).

We are not obligated to update, amend, or clarify information in the Service or on any related website, including pricing details, unless required by law. An absence of a specified update or refresh date in the Service or on any related website should not be interpreted as an indication that all information has been modified or updated.

Besides the restrictions outlined in the Terms of Service, you are forbidden from using the site or its content for: (a) any illegal activities; (b) soliciting others to commit illegal acts; (c) breaching any laws or regulations at international, federal, provincial, state, or local levels; (d) violating our intellectual property rights or those of others; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or any malicious code that could affect the functionality or operation of the Service or other websites; (h) collecting or tracking personal information of others; (i) spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) any obscene or immoral purposes; or (k) interfering with or bypassing the security features of the Service, related websites, or the Internet. We reserve the right to terminate your use of the Service or related websites for any prohibited activities.

We do not guarantee or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We cannot guarantee that the results from using the service will be precise or dependable.

You acknowledge that we may occasionally suspend or terminate the service indefinitely and without prior notice.

You agree that your use of the service, or your inability to use it, is entirely at your own risk. The service and all products provided through it are delivered 'as is' and 'as available,' without any express or implied warranties or conditions, including those of merchantability, quality, fitness for a specific purpose, durability, title, and non-infringement, unless otherwise stated by us.

Sweet Refeel Limited, along with our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, revenue, savings, data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any service or products obtained through the service. We are also not responsible for any other claims related to your use of the service or any product, including errors or omissions in any content, or any loss or damage incurred from using the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if warned of their possibility. Some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so in such places, our liability will be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless Sweet Refeel Limited, including our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any third-party claims or demands, including reasonable attorneys’ fees, resulting from your breach of these Terms of Service, referenced documents, or any violations of law or third-party rights.

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, it will still be enforceable to the maximum extent allowed by law. The unenforceable part will be considered severed from these Terms, without affecting the validity of the remaining provisions.

The obligations and liabilities of the parties that arose before the termination date will continue to exist even after this agreement ends. These Terms of Service remain in effect until you or we terminate them. You can end these Terms of Service at any time by letting us know you no longer want to use our Services or by stopping your use of our site.

If we believe you have not complied with any part of these Terms of Service, we may terminate this agreement without notice. You will be responsible for all charges up to the termination date and may be denied access to our Services.

Our failure to exercise or enforce any right or provision of these Terms of Service does not waive that right or provision.

These Terms of Service and any related policies or rules posted by us on this site or concerning the Service form the complete agreement between you and us. They govern your use of the Service, overriding all previous or current agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service).

Any unclear terms in this agreement will not be interpreted against the party that drafted it.

These Terms of Service and any separate agreements for our Services are governed by English law and subject exclusively to the jurisdiction of United States courts.

The latest Terms of Service can be reviewed on this page anytime.

We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion by posting updates on our website. You are responsible for periodically checking our website for changes. Continuing to use or access our website or Service after changes are posted indicates your acceptance of those changes.

For inquiries regarding the Terms of Service, contact support@sweetrefeel.com.

Video reviews must comply with YouTube Terms of Service. For details, visit: youtube.com/terms

Revised on 1st June 2024